Ordering from abroad

Compleet Groen, exceptional ideas for in your garden

We provide a range of high quality garden-tools and utilities, innovative ‘green and grey’ concepts and targeted advice for both small and larger outdoor spaces. We at Compleet Groen have as mission to make outdoor comfort living accessible to all. Product selection is aligned with this mission and our selection criteria are: quality, durability & design. To ensure that, especially, quality is ensured we only work together with a select number of producers. The team behind Compleet Groen has many years of experience in the field of creative green concepts and gardening, including required licenses and educational background,  know which products go together and which are a clear no-go. This knowledge base, our enthusiasm, and passion gives us the energy to always look and/or create new concepts that are or will be future trends in outdoor living.

Our customers. Compleet Groen provides products and advice to public and private customers. In the past we provided garden products to landscape architects, private customers, municipalities and various international clients 

Making an order from abroad, how does it work? As orders abroad often require special attention (VAT rules) we are happy to provide you with a customized proposal. The customized proposal mainly depends your location (or location where the product needs to be shipped), as such we kindly request your address as well as the list of products you would like to purchase. After payment we will provide the ordered goods at the location and time of your choosing.

Full service and guarantee. We provide all back-office and return policy services as can be expected from a well-established online shop. We follow the Dutch online retail legislation and guidelines. We will ensure that your order will be delivered timely and in one piece.

Fair pricing policy. Compleet Groen aims to provide sharp prices, but still provide the expertise and warehousing (come and visit us!) facilities of a ‘normal’ store. Compleet Groen is member of the ‘stichting webshopkeurmerk’,  meaning that we vow to provide full customer service under any condition.

In short:

• Broad selection of durable, high quality and latest design garden products.
• Safe payment through IDEAL, creditcard and bank transfer.
• Free return within 14 days after delivery.
• Quick and professional delivery service.
• Products can be viewed in our showroom upon request (appointment).

Lastly, we commit to being available for our customers. For this reason, we operate our own customer service freely available with any question and/ or quarry you may have. You can reach us using below contact details.

Compleet Groen.
Wezelkoog 34C
1822 BL Alkmaar

Email: [email protected]